Home / Commercial Maintenance Durham
Planned and reactive maintenance for Durham businesses, landlords and organisations, all trades in-house, with out-of-hours emergency response and agreed SLAs.
This is our Durham-focused commercial maintenance page. For wider regional programmes, see planned maintenance and reactive maintenance across the North East.
Keeping a commercial building safe, compliant and running is a lot easier with one number that covers everything. We maintain offices, shops, care settings and community buildings across Durham, handling both planned, scheduled work and reactive call-outs when something fails.
Every trade is in-house, so gas, electrical, building, roofing and the rest sit under one accountable contractor with one point of contact. We run an out-of-hours emergency line, we work to agreed SLAs and schedules of rates, and we provide the certificates and reporting you need for compliance.
The people on your job work for ATKINSONS. One firm accountable for the lot.
A named Contracts Manager from first visit to final certificate.
A real person answers in office hours, with an emergency line out of hours. Engineers dispatched, not job numbers logged.
In writing, in plain English. No surprises in the small print.
Tell us the work, the property, your timescale and budget through our quick form, and upload any plans or photos. Everything in one place from the start.
We review what you've sent and decide the best next step, whether that's pricing straight away or sorting drawings, planning or building control first.
Where it's needed, we come and look properly: access, structure, levels and anything affecting the cost. Your chance to ask questions before we quote.
A clear, transparent quote setting out what's included, assumed and excluded, with a payment structure. Confidence in what you're accepting, not a one-line price.
Once you're happy, we sort dates, materials, access and building control before anyone lifts a tool, so the job runs smoothly on site.
Our team arrives clear on the agreed scope, keeps the site tidy, communicates as we go and respects your home throughout.
Download our compliance pack, social value statement, sample RAMS and health and safety policy. Certificates and insurance schedules on request. All documents →
Yes, planned and reactive maintenance under one contract, with agreed response times, schedules of rates and reporting, for businesses, landlords and organisations across Durham.
All of them, in-house: gas, electrical, plumbing, building, joinery, roofing and groundworks, so one call covers any issue.
Yes, we run an out-of-hours emergency line, and we agree response times to suit your contract.
Yes, gas and electrical certification and other compliance work is carried out and documented for your records.
Yes, single buildings or multiple sites, with consistent standards and one point of contact.
Yes, we carry £10m public and employer's liability insurance, with certificates available on request.
Fill this in and one of the team rings you back, usually within one working day. Prefer to talk now? Call 0191 369 2405. Office hours Mon to Fri 8am to 5pm, Sat 9am to 1pm.
Need one reliable contractor for planned and reactive maintenance in Durham? Speak to ATKINSONS. Every trade in-house, out-of-hours emergency line, agreed SLAs.
Or email enquiries@atkinsonsgroup.co.uk
No call-out charge for quotes. Fixed prices, in writing.
