Cold rooms, radiators that need bleeding every week, a noisy system or a house with no central heating at all. We design and fit heating systems that suit the property, not just the boiler catalogue.
That might mean a full new system, a few bigger radiators in the rooms that never warm up, a powerflush to clear out years of sludge, or better controls so you only heat the rooms you use.
Everything is done by our own engineers, with the Gas Safe paperwork and building control notification handled for you.
Many Durham colliery terraces and older semis still run on systems installed decades ago, sometimes with a back boiler behind the fire or a gravity-fed hot water tank in the loft. Solid walls in those houses lose heat fast, so radiator sizing matters more than it would in a modern home.
Newer estates around Newton Hall, Bowburn and Langley Moor usually have combi or system boilers that are fine, but benefit from better controls and a clean system. We size radiators room by room rather than guessing.
Our head office is at Belmont Business Park, so most Durham jobs are a short drive for our vans. Planning and building control are handled by Durham County Council.
The people on your job work for ATKINSONS. One firm accountable for the lot.
A named Contracts Manager from first visit to final certificate.
Real people answer, day or night. Engineers dispatched, not job numbers logged.
In writing, in plain English. No surprises in the small print.
Tell us the work, the property, your timescale and budget through our quick form, and upload any plans or photos. Everything in one place from the start.
We review what you've sent and decide the best next step, whether that's pricing straight away or sorting drawings, planning or building control first.
Where it's needed, we come and look properly: access, structure, levels and anything affecting the cost. Your chance to ask questions before we quote.
A clear, transparent quote setting out what's included, assumed and excluded, with a payment structure. Confidence in what you're accepting, not a one-line price.
Once you're happy, we sort dates, materials, access and building control before anyone lifts a tool, so the job runs smoothly on site.
Our team arrives clear on the agreed scope, keeps the site tidy, communicates as we go and respects your home throughout.
A full new system in a typical house usually takes three to five days. Radiator swaps or a powerflush are normally a single day.
Not always. If the boiler is in good condition and suitable, we can keep it. We tell you straight if it isn't worth keeping.
If radiators are cold at the bottom, the system is noisy or the water runs black when you bleed a radiator, usually yes. It is often recommended before fitting a new boiler.
Yes. Heat pumps run at lower temperatures, so they often need larger radiators. We can size and fit those now, even if the heat pump comes later.
Yes. Gas work is notified through Gas Safe and you receive the paperwork when the job is signed off.
Fill this in and one of the team rings you back, usually within one working day. Prefer to talk now? Call 0191 369 2405, manned 24/7.
Whatever the brief, the route in is the same: ring us, we'll visit, we'll come back with a fixed price in plain English. Free site visits across Durham, Sunderland and Newcastle.
Or email enquiries@atkinsonsgroup.co.uk
No call-out charge for quotes. Fixed prices, in writing.
