Mon to Fri 8am to 5pm · Sat 9am to 1pm Free site visits across the whole North East  ·  0191 369 2405

The North East’s Number One All Trades Provider

Builders, electricians, plumbers & maintenance across the North East.

General builders, electricians, Gas Safe engineers, plumbers, roofers, joiners and decorators, all employed directly by us. Extensions, new builds, refurbishments, rewires, boilers and roofing for homes and businesses across the whole North East.

Or call us on 0191 369 2405 — lines open Monday to Saturday, emergencies out of hours.

Four ATKINSONS vans and a pick-up parked outside one job in the North EastATKINSONS Building Division Sprinter in full green liveryATKINSONS Electrical Division van in full liveryATKINSONS vans lined up on a terraced street in Sunderland
ATKINSONS Building Division van listing its tradesATKINSONS Electrical Division van listing its servicesATKINSONS Transit Custom with Gas Safe, NAPIT and CHAS badgesATKINSONS vans outside Screwfix first thing in the morning
20+ vans · North East · Today
9+
Trades in-house
20+
Vans on local roads
6 days
Office open a week
2
North East sites
Who we are

We're not a national chain. We're your neighbours.

We started small in Durham and grew across the North East by doing one thing properly: keeping every trade in-house and running every job through one accountable team. No subcontractors. No middlemen. No chasing whoever's responsible for the bit that's gone wrong.

The people on your job grew up round here. They take it personally when the work isn't right, because their name's on the van parked outside it.

From a burst pipe at 2am to a full extension. Same firm. Same standards.

More about ATKINSONS →   See our work →

No daft questions here

Planning building work but not sure where to start?

Most people don't know the difference between planning permission and building control, or whether they need drawings, or what a job like theirs should cost. That's completely normal, and it's our job, not yours. Tell us what you're hoping to do, in your own words, and we'll take it from there.

“I've got an idea but no plans...”

No problem. Plenty of jobs start as a rough idea on the back of an envelope. We'll help you shape it, and sort drawings, planning and building control if it needs them.

“I don't know if I can afford it...”

Tell us your budget and we'll be straight with you about what's realistic. The site visit and quote are free, with no obligation, so there's no cost to finding out.

“I'm not even sure who to ask...”

You've found the right firm. Every trade is in-house, so whether it's one job or ten, you deal with one team and one point of contact, start to finish.

Two routes in

At home. In business. One team.

Whatever the job, it runs through one of two routes. Same trades, same standards, same accountable firm.

Who we work with

Trusted by businesses and organisations across the North East.

Durham County Council Sunderland City Council Nissan Hartlepool United FC GLOW. True Padel Durham Workwear Express
What we do

Every job a home needs. All under one roof.

No subbing out the bits we can't do. We employ the trades, so one phone call covers the whole job, design through handover.

ATKINSONS team laying reinforcement for an extension floor

Extensions & Conversions

Single-storey, two-storey, lofts, garages, basements. Designed, planned and built end-to-end by one firm.

Design to handover
ATKINSONS fitter working in a customer's kitchen

Bathrooms & Kitchens

Strip-out to sign-off. Tiling, electrics, plumbing, joinery and decoration, all our own people on the books.

One team, one bill
ATKINSONS Gas Safe engineer working on a boiler

Plumbing & Heating

Boilers, full system swaps, bathrooms, leaks and emergencies. We fit five boilers a week across the region.

Gas Safe · MCS
ATKINSONS Electrical Division van listing its services

Electrical

Rewires, EICRs, consumer units, EV chargers, smart home installs. Domestic and commercial, fully certified.

NICEIC · NAPIT
ATKINSONS joiners fitting a steel beam for a loft conversion

Loft Conversions

Underused attic into bedroom, office or living space. Structure, insulation, electrics, plumbing and finishes.

Full service
Scaffolding up for roof work on a terraced house

Roofing

Pitched, flat, repairs and full strip-and-relay. Slating, tiling, leadwork, guttering and storm response.

Rapid response
ATKINSONS bricklayer on a garden landscaping project

Building & Brickwork

Garages, garden walls, driveways, structural repairs and general building. Precision at every stage.

All sizes of job
ATKINSONS decorator working on a commercial refurbishment

Refurbs & Maintenance

Whole-home or single-room. Planned and reactive maintenance for homes, landlords and local businesses.

Out-of-hours call-out
Our patch

If you're in the North East, you're covered.

Headquartered in Durham, customer service centre in Sunderland, vans across the region every day. We don't parachute in from down south for a quick contract. We live here.

DHSRNE

Beyond the North East? For business, charity and multi-site clients we cover the whole of the UK. Same team running the programme, wherever the sites are.

Two ATKINSONS vans parked on a residential street in the North East On the job · North East · Today
Areas we cover

ATKINSONS provides builders, electricians, plumbers and heating engineers across the North East, including Durham, Sunderland and Newcastle, plus Gateshead, Chester-le-Street, Washington, Houghton-le-Spring, Seaham, Peterlee, Consett, Spennymoor, Bishop Auckland, South Shields, Stanley, Hetton-le-Hole and the surrounding DH, SR and NE postcodes. For business, charity and multi-site clients we work across the whole of the UK.

How we work

Six steps. No surprises.

The same clear process whether it's a single bathroom or a whole-house rebuild.

Step 01

Enquiry logged

It starts with our enquiry form, so everything about your job sits in one place from the off. Tell us the work, the property, your timescale and budget, and upload any plans or photos you've got.

Step 02

Initial review

We review what you've sent and decide the best next step. Some jobs are ready to price; others need drawings, planning or building control first. Either way, we'll tell you straight where yours stands.

Step 03

Site visit

Where it's needed, we come out and look properly: access, structure, levels, drainage and anything that affects the work or the cost. It's also your chance to ask questions before we quote.

Step 04

Detailed quote

A clear, transparent quote that spells out what's included, what's assumed and what's excluded, with guidance notes and a payment structure. Confidence in what you're accepting, not just a one-line price.

Step 05

Planned properly

Once you're happy, we sort the detail before anyone lifts a tool: dates, payment schedule, materials, access and building control. Getting this right early keeps the job running smoothly on site.

Step 06

Work begins

Our team arrives clear on the agreed scope. We keep the site tidy, communicate as we go, and work through each stage properly, keeping you updated and respecting your home throughout.

A note from the founder
"We hire local. We train local. We sponsor local. The people on your job grew up round here, and they take it personally when the work isn't right, because their name's on the van."
Dale Atkinson Founder & Managing Director

I started ATKINSONS because finding a builder you could actually trust in the North East was harder than it should have been. Too many firms over-promise, under-deliver, then disappear halfway through the job.

So we built something different. Every trade in-house. One number, one team, one accountable contractor from day one to handover. Whether it's a kitchen, a basement or a 2am emergency, the standard doesn't move.

We started small. We're now the biggest and busiest all-trades firm in the North East. We didn't get there by cutting corners. We got there by doing the job once, doing it right, and turning up when we said we would.

Community & ESG

Local isn't a tagline. It's where our money goes.

Charity partner · Hendon, Sunderland Supporting them for 5+ years
A Stronger Community
A Local Voice
A Better Place

Making Hendon a place of opportunity to live, work and thrive. We've stood behind Back on the Map for over five years, with our trades, our time and our money.

Sunderland City FC shirt with ATKINSONS as front sponsor
Grass-roots sport

Sunderland City FC

Front of the shirt, season after season. Grass-roots football in the red and white, properly backed.

The Drunken Duck FC squad in ATKINSONS sponsored kit
Sunday league

The Drunken Duck FC

Sunday-league heroes. Boots, kit and a bit of moral support every weekend, rain or shine. Mostly rain.

Young ATKINSONS apprentice working on site
Apprenticeships

Trained here, kept here

We take on apprentices from the region every year. The next generation comes up through our own books, not an agency.

Sustainability & social value

Every job we win keeps money in the North East.

When you hire ATKINSONS, the wages go to people who live here, the apprentices come from here, and the sponsorship goes to clubs and charities round the corner. We also work hard to waste less, drive less and help you use less energy at home. This is what that looks like in practice.

100%Trades employed directly. No subcontracted labour
20+Vans based in the North East, not driving in from elsewhere
5+ yrsBacking Back on the Map in Hendon, Sunderland
Every yearNew apprentices from the region on our books
Local jobs

Every trade on our own books.

  • Electricians, Gas Safe engineers, plumbers, joiners, roofers and decorators employed directly. No agency labour, no subcontracting the job out.
  • Recruited from DH, SR and NE postcodes, so wages are earned and spent in the region.
  • Paid at least the National Living Wage, with right-to-work checks on everyone we employ.
Skills

Apprentices every year.

  • We take on apprentices from the region every year and train them on our own jobs.
  • They work alongside qualified tradespeople, not left on their own on day one.
  • The route is simple: apprentice, qualified trade, then running jobs. That keeps skills in the North East.
Community

Backing where we work.

  • Back on the Map, Hendon: over five years of support with our trades, our time and our money.
  • Sunderland City FC: front-of-shirt sponsor. The Drunken Duck FC: kit and boots every season.
  • Care homes, charities and community buildings get careful, cost-conscious work that keeps them open.
Environment

Less waste, fewer miles.

  • Waste separated on site and recycled where practical: metals, timber, cardboard, plasterboard and rubble.
  • Licensed waste carriers only, with transfer notes kept for every load. Asbestos handled only by competent people.
  • Routes planned to cut mileage, vans serviced on schedule and engines never left idling.
ATKINSONS vans parked on a terraced street in Sunderland
Our vans, your street
ATKINSONS groundworker in branded hi-vis laying drainage on site
Our own people on site
For councils, housing and business

Social value you can put in the tender.

Public sector buyers now score social value. Ask us to set out commitments for your contract:

  • Local labour on the job
  • Apprenticeship places
  • Community time and support
  • Waste and recycling records
Our social value offer

Fewer miles, less waste, more local jobs. Read the detail, and our environmental, modern slavery and equal opportunities policies.

Social value statement (PDF)Our policiesSustainability & local impact
Credentials

Properly accredited. Properly insured.

✓ Verified

Gas Safe

Every gas engineer registered. Annually verified.

✓ Approved

NICEIC

Approved electrical contractor. BS 7671 certified.

✓ Registered

NAPIT

Building regs Part P self-certification.

✓ Endorsed

TrustMark

Government-endorsed quality scheme.

✓ Vetted

Constructionline

PQQ-vetted supplier register.

✓ Registered

CHAS

Health & safety pre-qualification.

✓ Qualified

NEBOSH

Qualified safety oversight on every contract.

✓ Rated Great

Trustpilot

Rated Great by the people we work for.

£10m insured | Public liability £10m | Employer's liability £10m Certificates available on request with every quote. See our compliance page →
Where to find us

Two sites. One team.

Headquarters

ATKINSONS HQ · Durham

Portland House
Belmont Business Park
Durham, DH1 1TW

Customer service centre

ATKINSONS · Sunderland

First Floor
North Sands Business Centre
Sunderland, SR6 0QA

Covering Durham, Sunderland, Newcastle and towns across the North East. See all areas we cover →

Reviews

Don’t take our word for it. Ask our customers.

Real words from real customers, copied straight from our Google Business Profile. First names only, to respect their privacy.

“We’ve used Atkinsons twice now. Both times we were really pleased with the finished result. The work included a large single storey extension in 2025. One year on we have had no issues whatsoever. We found all of the lads to be professional, courteous and prompt. Dale runs a tight ship and you can be assured any work will be finished to a high standard. We cannot recommend them enough.”
KKerry C.Large single-storey extension, then the driveGoogle review
“Extension above my garage completed which is perfect. Got exactly what I asked for. All work was done precisely and whole site cleaned at the end of each day. Weather was terrible but the team worked no matter what. Would 100% recommend.”
KKatie H.Extension above the garageGoogle review
“Large landing in town house converted to shower room. These guys were clean, efficient and so professional. Great job and thanks again.”
GGemma M.Landing converted to a shower roomGoogle review
“It has been a delight working with Graeme for our house renovations. Superb communication and competitive quotes. Will definitely contact them again in the future.”
DDanilo R.House renovationGoogle review
“Neither a man nor a company would hang my bathroom cabinet. Enter Dale Atkinson: ‘I’ll have that on the wall in 10 minutes’, he said, and so it was. An excellent quick and clean job. I’m over the moon and highly recommend Atkinsons.”
JJan R.Small job, same standardGoogle review
Got a job?

Tell us. We'll come and look.

Kitchen, extension, leaking roof, dodgy fuse board, full refurb. Whatever it is, the route in is the same: ring us, we'll visit, we'll come back with a fixed price in plain English.

Mon to Fri 8am–5pm · Sat 9am–1pm 0191 369 2405

Or email enquiries@atkinsonsgroup.co.uk

Free site visits across the whole North East. No call-out charge for quotes.