Home / Sunderland / Plumber in Sunderland
Directly employed plumbers and Gas Safe engineers across Sunderland and Wearside. Leaks, pipework, radiators, toilets, taps and bathrooms, with the phones manned 24/7.
From a dripping tap in Fulwell to a burst pipe in Hendon, our plumbers work across Sunderland every day, in stocked vans, so most jobs are done on the first visit.
Our plumbers and gas engineers are in the same team, so if a plumbing fault turns out to involve the boiler, it's dealt with by the same firm.
Customer service is run from North Sands in Monkwearmouth, and the phones are answered by a person 24/7.
Sunderland has its own kind of house: the single-storey Sunderland cottage, found in Millfield, Pallion, Hendon, Fulwell and Ryhope. Pipework in cottages often runs under suspended timber floors, and the bathroom is usually in a rear offshot, which affects where waste pipes and supplies can go.
Larger Victorian houses around Ashbrooke and Thornhill, and 1930s semis in Barnes and Seaburn, have their own quirks: long pipe runs, old lead supplies and tired stopcocks that won't turn off. We check the stopcock works before we leave.
Our customer service centre is at North Sands Business Centre in Monkwearmouth, and our vans are across Wearside every day. Planning and building control are handled by Sunderland City Council.
The people on your job work for ATKINSONS. One firm accountable for the lot.
A named Contracts Manager from first visit to final certificate.
Real people answer, day or night. Engineers dispatched, not job numbers logged.
In writing, in plain English. No surprises in the small print.
Tell us the work, the property, your timescale and budget through our quick form, and upload any plans or photos. Everything in one place from the start.
We review what you've sent and decide the best next step, whether that's pricing straight away or sorting drawings, planning or building control first.
Where it's needed, we come and look properly: access, structure, levels and anything affecting the cost. Your chance to ask questions before we quote.
A clear, transparent quote setting out what's included, assumed and excluded, with a payment structure. Confidence in what you're accepting, not a one-line price.
Once you're happy, we sort dates, materials, access and building control before anyone lifts a tool, so the job runs smoothly on site.
Our team arrives clear on the agreed scope, keeps the site tidy, communicates as we go and respects your home throughout.
Yes, the whole city including Washington, Houghton-le-Spring, Hetton and the coast from Seaburn to Ryhope.
Often, yes. For leaks you can't stop, no water or no heating, ring 0191 369 2405 and we will tell you honestly how soon we can be there.
Yes, and full bathroom installations through our Sunderland bathroom team, including tiling and electrics.
Yes, including gas safety records and repairs across the city.
Turn the water off at the stopcock and switch off electrics near any leak. Our emergency plumbing guide has the first steps.
Fill this in and one of the team rings you back, usually within one working day. Prefer to talk now? Call 0191 369 2405, manned 24/7.
Whatever the brief, the route in is the same: ring us, we'll visit, we'll come back with a fixed price in plain English. Free site visits across Durham, Sunderland and Newcastle.
Or email enquiries@atkinsonsgroup.co.uk
No call-out charge for quotes. Fixed prices, in writing.
